Who Is the Competition? They’re closer than you think.

Last month’s column focused on the need to differentiate your services as a LASIK provider in order to successfully compete in the refractive surgery market. This position implied that other providers are the LASIK surgeon’s main competitors. Now, let me turn the tables on you, and say that your competition is not other providers at all, but actually prospective LASIK patients. That’s right, your competition is patients, not doctors…

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