A New Era in Healthcare: ALPHAEON

Posted by on Nov 11, 2013 in Blog

  Earlier this month, we witnessed the birth of a new company called ALPHAEON. Those attending the recent American Society of Plastic Surgery in San Diego saw first-hand the debut of a company dedicated to improving patient outcomes as well as patient experiences.   ALPHAEON is the brainchild of Robert Grant, an industry executive who has been a client of mine while at the helm of multiple companies in the self-pay segment including Biolase (laser dentistry), Allergan Medical (Botox, Latisse, Juvederm) and Bausch + Lomb Surgical (LASIK and lens-based refractive surgery). He is an...

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PREMIUM PRACTICE TODAY: Another Satisfied Customer

Posted by on Jul 25, 2011 in Editor

PREMIUM PRACTICE TODAY: Another Satisfied Customer

Do you want to know what your practice is doing right and where it can improve? Ask your patients. Do you regularly strive to delight your customers? Can you say that you have a legion of raving fans supporting your practice? These are the fine lines that distinguish great practices from the rest. A high level of customer satisfaction, while necessary, is no longer sufficient…             Download the full blog       ...

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PREMIUM PRACTICE TODAY: Rejuvenate Your Practice

Posted by on Jun 25, 2011 in Editor

PREMIUM PRACTICE TODAY: Rejuvenate Your Practice

Nip and tuck your way to diversification. I used to think of an ophthalmologist as someone who provided eye care. Just a few years ago, harking back to the “stick-to-your knitting” mantra I had learned early in my career, I counseled a surgeon against incorporating hearing aid services. Botox (Allergan, Inc.) was first approved more than 20 years ago…             Download the full blog       ...

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