Stop the Insanity!Let’s not expect different outcomes from the same flawed operational approaches.

Some of you may recall a TV persona named Susan Powter from the early 1990s. She was memorable for two things: her uniquely coiffed hairdo (she had shaved her hair to stubble and bleached what was left to a platinum color) and the way she screamed, “Stop the insanity!” while pushing her weight-loss videos…

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