Last month I attended The New York Times Global Forum hosted by columnist Thomas Friedman (author of The World is Flat).    This was a great day spent listening to luminaries and visionaries describe what’s going to happen in the world over the next two decades.    As an avid Sunday reader of The New York Times, I enjoyed what is best described as seeing the paper come alive on stage.

While I took lots of notes on my iPhone, I want to share five technologies that I learned about that are on the way (well, the fifth one is already here).

  1.  Ingestible Computing  –  You will soon be able to swallow a pill that will do the diagnosis from the inside and send electronically all the data to your doctor.
  2.  Mind Meld – an app under development that will listen to your conversation and send you relevant information.
  3.  Digital Eraser – The ability to erase something from your past is a business opportunity under development.
  4.  Specialized Search –  Instead of going to Google for a general search, narrower search tools will emerge (eg, black polka dot dress is better searched on Pinterest than Google).
  5.  The Sharing Economy –  Uber, AirBnB, and Freewheel are examples of how the internet is connecting people with excess capacity to those who need services.  This is just getting underway and will expand dramatically despite the attempts by taxi companies, hotels, and others who want to monopolize their markets.

 

I had tweeted the “ingestible computing” technology from the event and thought these others were curious enough to warrant going out via my blog.   The day gave me a lot of ideas for future content with respect to how all this technology can serve to enhance the customer experience.   I look forward to sharing that in future posts!